Bystanders have the most impact to resolve conflict within complex social interactions. But often, they don't feel equipped to "get involved," even though they have the most power to make a difference. Through years of research from top institutions and best practices, we've found a way to alleviate these fears and empower learners to find an intervention strategy that works for them.This course contains a three-part structure: a narrative portion that engages and entertains audiences, a talking head or didactic portion that illustrates what techniques were used or failed to be used during the scenarios, and an activities section for audience members to take part in.The benefits of this course include a wide range of benefits: increasing productivity, decreasing employee turnover and company dissatisfaction, improving empathy and communication among teams, and reducing instances of conflict, harassment, bullying, safety hazards, and other human issues.Following this course, learners will accomplish the following:
Included is a digital, printable exercise booklet to follow along during the training. It also acts as a reference after course completion.
- participate in a more proactive dialogue when they witness inappropriate or questionable behavior;
- apply critical thinking to remove the ambiguity of complex situations;
- diffuse potentially hostile or threatening situations;
- develop their own personalized intervention strategy that is natural and effective.